Register your claim

Please enter your details so we can begin to process your claim. It's important that you enter the mobile phone number relating to the device you are claiming for so that we can validate your purchase.

It's also crucial that you provide us with your correct contact details (email and mobile number) - we'll be contacting you using these throughout the process and to send your digital prepaid Mastercard to. You can provide a different mobile number to the one related to your purchase. Once you have entered details here, there will be no opportunity for you to amend them later.

If you have any problems registering your details, please contact our customer service team.

*The digital prepaid Mastercard is issued by GVS Prepaid Ltd, an Electronic Money Institution authorised in the UK by the Financial Conduct Authority with Firm Reference number 900230; pursuant to license from Mastercard International. Mastercard® is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. GVS Prepaid Ltd's company registration number is 09193070 and its registered office is at Westside, London Road, Hemel Hempstead, HP3 9TD and is part of the Blackhawk Network group. Cardholder data is governed by the Blackhawk Network Privacy Policy.

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